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Determine key business partners with 8 questions

July 20, 2017

business model, Business Model Canvas, Business Plan

The canvas business model was created by the Swiss Alexander Osterwalder to facilitate the strategic planning of new businesses in a fast, agile and integrated way, with the aid of canvas with 9 fields to fill. Because they’re all nearby…

best home business ideas and opportunities

4 home business ideas you can start quickly

July 16, 2017

Home Based Business Opportunities, Home Business, Successful Home Businesses

Many people, when they retire from a company, immediately start a home business, such as consultants in the area where they worked, or professionals in sectors such as law, accounting, engineering, among others. The truth is that people shouldn’t wait…

5 ‘brain fog’ causes that affect work productivity

July 14, 2017

productivity

There has never been as much talk about work productivity as there is today. A mix of the need for companies’ to compete with ever-tightening profit margins, the availability of collaborative project management applications and increasingly accessible people, has made…

The different types of work teams and how they form

July 12, 2017

team management

Teamwork, in times of cloud computing and collaborative software, it’s one of those qualities that everyone wants to see in their company. But the truth is that for different types of work teams, different forms of integration and collaboration develop…

The 3-Step Customer Feedback Survey Form

July 10, 2017

Customer Experience, Customer Jorney, Customer Service, Moments of Truth, net promoter

The creation of a customer feedback survey form used to be quite a difficult task. However, today with the advent of new cloud-based technologies and innovative methodologies which have drastically reduced the number of questions necessary to ask, this process…

7 Lean Wastes and 5 Six Sigma Steps

July 7, 2017

dmaic, Lean, Lean business process improvement, quality, quality management, six sigma dmaic, six sigma methodology, six sigma process, six sigma process management

When speaking about lean six sigma process improvement, Lean and Six Sigma are two methodologies that can work in partnership as they share some commonalities. But it’s important not to confuse your concepts or even lose focus by splitting Lean…

IT process optimization: Deliver more value to customers

July 5, 2017

it, IT Change Management, IT Incident, IT Incident Management, IT Service Management, Service desk, Service desk management

IT process optimization is a practice that goes well beyond programming techniques, software domains, and hardware knowledge. It’s a strategic element for modern organizations, increasingly dependent on the use of information technology in their operations, in search of results. Today,…

Consulting process model: Do you have one?

June 30, 2017

business process flowchart, Flowchart, flowchart samples

If there’s a function which always needs to have a clear work flow, it’s the consulting process model. After all, a consultants work should also set an example for a company’s employees. If the process doesn’t follow an adequate flow,…

Calculate the churn rate and retain your customers

June 28, 2017

key performance indicators, kpi

What do you think of this idea from a marketing director for lowering average churn rate for saas of a mobile phone provider? Get in touch with current customers and offer cheaper plans that fit their consumption better by allowing…

Employee Termination Process: Free Flow Chart Example

June 27, 2017

business process modeling examples, Flowchart, flowchart samples, human resources flowchart

You should always take care with the employee termination process. Usually, barring exceptions, employee termination is often a tense time, whether for the employer, the employee, or both. If the employee is voluntarily leaving for some personal reason, such as…

Determine key business partners with 8 questions

4 home business ideas you can start quickly

5 ‘brain fog’ causes that affect work productivity

The different types of work teams and how they form

The 3-Step Customer Feedback Survey Form

7 Lean Wastes and 5 Six Sigma Steps

IT process optimization: Deliver more value to customers

Consulting process model: Do you have one?

Calculate the churn rate and retain your customers

Employee Termination Process: Free Flow Chart Example

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