kaizen continuous improvement process

Kaizen Continuous Improvement Process: How to use it in your business

“Today better than yesterday, tomorrow better than today.” This sentence perfectly represents the essence of the Kaizen continuous improvement process, a Japanese philosophy focused on continuous improvement in all aspects of people’s lives, whether in the family, social, personal or…
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Quality process

The relevance of quality process

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Clearly client satisfaction is the result of not only the compliancy of the product or service to the technical specifications. Factors like deadlines, punctuality in delivery, payment conditions, customer care before and after the purchase, flexibility, etc., influence a lot…
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