Digital transformation strategy

Digital transformation strategy: Who and which areas are involved?

Yet another expression of the times, digital transformation, in spite of the popularity that this concept is having, cannot be seen as a fad or a marketing trick to sell applications and courses. The reality is that in a world…
customer feedback process flow

Customer feedback process flow: Develop customer loyalty

Many companies are concerned with managing their production processes or delivering services in the best possible way. However, when it comes to after sales support and the customer feedback process flow, they end up neglecting these important practices. Well-served clients…