Is there anything that leaves the owner of a small business more nervous and disappointed with their team and their ability to work than wastes, delays, and miscommunications? All of which lead to customer dissatisfaction. The most ironic of all…

To begin with, you’ll only be able to know if all of this works well in a Business Process as a Service tool if they make a Freemium version available (with some limited but free functionality). But before we talk…

Anyone looking for business process controls should keep in mind that rather than supplying data for value chain control, they will be used for process design and its continuous improvement. It’s because process modeling follows a six-step cycle, BPM life…

Quality and customer satisfaction are synonymous. It’s critical to keep this in mind when it comes to product or service nonconformity control. Any organization that wants to maintain a sustainable competitive advantage should start by strengthening its customer relationships, to…

Those who offer BPM process consulting services and, likewise, those who need this type of service, share the same goal: to analyze, optimize and redesign processes in search of efficiency and productivity and to add more value to a business…