BAM - Business Activity Monitoring

Business activity monitoring (BAM): How to monitor business processes

Business Activity Monitoring, commonly known as BAM, is a tool that has been used by many companies worldwide and is considered an excellent solution for companies to monitor objectively and transparently through the course of different business process occurrences. The…
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Expense Reimbursement - HR process flowchart example

BPMN notation 2.0: Why and how to use it?

BPMN notation 2.0 is an acronym for the words Business Process Model and Notation 2.0. And as the name indicates, BPMN notation 2.0 is an evolution in the use of symbols to determine clearly and without confusion the flows and business…
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Critical Success Factors

Critical success factors in business: Get to know the main ones.

Understanding critical success factors is the first step towards developing an effective marketing plan, and investing in these processes is the key to any company that wants to succeed. But what exactly are the critical success factors? Critical success factors:…
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Total quality management

The 9 concepts of total quality management

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If you believe in the famous saying ‘it’s impossible to please Greeks and Trojans’, try replacing the word please to satisfy, and the words Greeks and Trojans to shareholders and suppliers. Better? We hope so because this is the key…
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