Prosci Certification

Prosci certification is the credential Prosci awards to people who complete its three-day program. The program teaches Prosci's change management methodology, which includes the ADKAR® Model for individual change and a three-phase process for organizing the change work. It is delivered virtually or in person.

The credential is tied to one methodology. It shows that the holder has been trained in Prosci's approach and tools, which matters most where an organization already uses them and wants a shared language among change managers, sponsors and project teams.

Prosci certification is therefore a methodology credential earned through a program, not a test of general change management knowledge.

There is no final exam. According to Prosci, the credential depends on three things:

1. Attendance for the full program.
2. Two open-book knowledge checks taken during the program.
3. A presentation given by the participant.

The program has no prerequisites, so people new to change management can attend. Once earned, the credential does not expire and Prosci requires no recertification.

This structure means that anyone who completes the program and meets the three conditions holds the same credential, whatever their prior experience. It also means the credential records participation and understanding within the program, not performance in an independent, timed exam.

Assessment in Prosci certification is therefore built into the program rather than held as a separate exam at the end.

Three features of the credential explain it:

• The program is the certification. Prosci awards the credential for completing its program. There is no stand-alone exam that you can book, so there is no exam paper to rehearse.
• The checks happen inside the program and are open book. They confirm understanding of what was taught during those three days, rather than recall under exam conditions.
• The materials belong to Prosci. Its program content and knowledge checks are Prosci's own, and this guide does not reproduce Prosci materials or assessment instruments.

For that reason this guide offers no Prosci practice exam. Its free practice exams follow the APMG Foundation format instead. People who want a certification with an exam they can prepare for on their own often look at APMG Foundation, or at the CCMP once they have the required experience.

The absence of a public exam is therefore a feature of how Prosci certification is designed, not a gap in what is available.

Prosci certification fits most naturally where an organization has standardized on the Prosci methodology. Training change managers and change agents in the same approach gives them shared terms, templates and ways of assessing a change.

At Brightwater Health, the transformation office adopts Prosci's methodology for a hospital-wide change programme. Its change managers attend the program so that their plans and reports use the same structure across sites.

Prosci offers its programs directly in Spanish, Portuguese, French and German, and other languages may be available through its partner network.

Prosci certification is therefore most useful when the methodology it teaches is the one your organization uses.

There is no exam to practise, so preparation is about getting the most from the three days:

1. Bring a real project. Having a live change in mind makes the tools concrete during the program.
2. Read up on the ADKAR Model and Prosci's three-phase process beforehand, so the program time goes on applying them.
3. Review general change concepts such as resistance, sponsorship and stakeholder engagement, which the methodology builds on.
4. Ask what the presentation should cover when you enroll, so you can prepare material in advance.

Preparation for Prosci certification is therefore about arriving with a project and the core concepts, not about drilling questions.