HEFLO Business Process Documentation Tool. Try it for FREE!

HEFLO is a business process documentation tool in which you edit the online process flows and the documents are automatically generated.

  • It’s fully intuitive: click on the elements and complete the fields.
  • Professional documentation with an attractive and up to date layout.
  • Export it in BPMN or download it in four format options: PDF, Word, HTML or Excel.
  • Cloud-based, so it is able to be shared and collaborated on from almost anywhere.
  • Stores all previous versions of archived process.

HEFLO: A simple and enjoyable to work with business process documentation tool!

With HEFLO you can model, analyze, map, optimize, automate and, of course, document processes in an agile form, and all this in BPMN 2.0 notation. A complete business process documentation tool, which creates beautiful and professional documents.

Create your account in 1 minute

Diagrams scattered across multiple computers?

With this business process documentation tool, your diagrams are stored in the cloud. You can access from anywhere, anytime. All you need is a browser and Internet connection. Professional documentation, download of the flow as a picture, exportation and version control.

Documentation on paper or PDF? No!

Go to the next level! By using HEFLO’s portal you can distribute your documentation online, it is fully participatory, and it contains a strong visual appeal.

Why use a process documentation tool that's stored in the cloud?

Efficient information exchange
  • HEFLO is collaborative: the various professionals involved in the process work as a team.
  • Everyone can access the diagrams and documentation from the cloud at any time, from wherever they are.
  • The operational, tactical and strategic levels can also participate.
Involve your team
  • Many heads are better than one and HEFLO can be used by all.
  • The diagrams are easy to understand and use, just drag and drop elements and populate fields.
  • The use of the most accepted notation in the world, BPMN 2.0 defines a standard of efficient communication for the team.
Perfect documentation in seconds
  • Beautiful and attractive, the documentation generated with HEFLO makes you want to read it.
  • The design is ready to use when the process diagram is completed.
  • Complete and easy to understand, enrich your work and your team.

Documenting processes requires access to different professionals in the company. A consensus needs to be reached and everyone’s opinion must be heard.

Once created, the documentation is intended to serve as a guide for analysis and measurements. And there is nothing better than a documentation tool based in the cloud to provide all this transparency and access to information.

How do you document business processes?

The 5 steps to using our documentation tool and enjoying optimized processes



Import processes or create them directly in the program.



Click and fill fields (AS-IS documentation).



Use the cloud for discussions with your team.



Drag and drop to create the TO-BE process.


Generate documentation

Export to PDF, Word, HTML and Excel and share.

To better understand Business Process Management, read our complete BPM GUIDE!

How to choose the ideal business process documentation tool?

With HEFLO you can create your processes from scratch or import other ready made diagrams from other BPMN tools or if you prefer, use a variety of ready to use processes from our library, available for free.

The documentation of process symbols and diagrams in BPMN 2.0 is efficient, fast and complete in HEFLO. With one click you can define names and comments for pools and lanes, the lane performers and the details of their tasks: such as names, comments, ratings (user, service manual, send messages, receive messages, business rule or script), number of instances (single, repeat, multiple parallel or multiple sequential) and if it is global or not. As for events, and their names and descriptions, you can classify them as:

  • Initial events (message, timer, conditional, sign, multiple, parallel or normal)
  • Intermediate events (conditional, message, timer, sign, multiple, parallel or escalation)
  • Final events (normal, message, sign, multiple escalation, cancel, error, compensation, termination)

Conditions on gateways can also be defined as well as explanatory texts and their types (complex, exclusive, inclusive, parallel, exclusive initial event or initial parallel event), the flows point to the condition and type (regular, standard or conditional) that follows.

Are you looking for a complete business process documentation tool, that allows you to analyze, design, optimize, automate and document processes in an intuitive and collaborative way?

Who was HEFLO created for?

Companies of all sizes and segments can benefit from easy and efficient business process modeling software like HEFLO. Take a look:
  • It’s easy to understand, model, explain and share with different professional levels, technical or otherwise.
  • For those who offer process improvement and business management services.
  • HEFLO is ideal for all of your clients, with it you can model processes quickly and easily, extract clear process flow, and export visually perfect documentation. What else do you need? To assist, we provide several processes for free. Try it!

BPMN 2.0 Compliance

Start documenting processes with HEFLO!

It's simple to work with our BPM documentation tool

Import diagrams.
Or use the free processes

Document intuitively.
Drag, drop, and directly
edit diagrams.

Export with just a
few click.

In BPMN, PDF, Word,
HTML and Excel formats.

Modern and in the cloud.
Design, document and share

BPMN 2.0.
Most accepted notation in
the world.

A complete tool.
From analysis to
documentation in one tool.


Click here to access the business process documentation tool.


Enter your email and choose a password.


Start using: drag the elements onto the screen to create and document your flows.

Start documenting business processes with pleasure, speed and clarity. Come on, take a look!

Complete collection of ready-to-use diagrams

If you have not had great experiences with process documentation, you will love HEFLO. You can draw diagrams inspired by our ready made business process documentation and diagram library, designed respecting the best practices of BPMN 2.0.

There are several types of processes; Support processes (such as travel requests, employee onboarding and reimbursement) Management (process improvement and non-compliance) as well as some Primary processes (sales and ITIL incident), depending on the necessities of your company.

Join now and start receiving:

Employee Hiring Flow!

Make your employees feel comfortable from the first day. This flow includes all previous steps to their arrival and the basic steps for their integration into the team.

Purchase of products or services process flow!

Ensure economy and avoid waste or item shortages with an automated and reliable process: Ordering, item availability checks, purchasing and shipping.

Travel request process flow!

There is nothing better than relying on a standardized process and allow employees to travel with more ease and confidence. The steps of this process begin with the application followed by the approval, flight and hotel bookings and then the advance and validation of travel expenses.

Several documented process flow diagram will be available to you so you can quickly set up your very own process library!

The sooner you register, the sooner you will start receiving processes. And in a few weeks you will have several practical examples of business process documentation with diagrams, ready for use.