Assessment

Business Process Digitalization Assessment

Evaluate how far your organization has gone in digitalizing its core business processes. Identify adoption gaps, technology bottlenecks, and governance weaknesses — and get a personalized diagnostic report.

Why assess your process digitalization level?

Most organizations don't have a clear picture of where their digitalization journey stands. This assessment helps you understand your current adoption level and what is holding you back.

Understand your current digitalization adoption stage
Identify gaps in process standardization, technology, and governance
Discover what is blocking full digital adoption in your operations
Get clear next steps to accelerate your digitalization roadmap

Get a complete digitalization diagnostic

After completing the assessment, you'll receive a structured report designed to help you plan and accelerate your business process digitalization journey.

Adoption segment classification (from disconnected to intelligent)
Benchmark comparison against peer organizations
Key digitalization gaps and adoption barriers
Root cause analysis based on your answers
Actionable recommendations tailored to your context

Evaluate the key dimensions of your process digitalization

Process Standardization

How standardized and documented are the business processes that support your operations?

Technology & Automation

How digital are your workflows today, and how effectively are your tools being used?

Ownership & Governance

How well-defined is sponsorship, ownership, and accountability for your digitalization initiatives?

Employee Adoption

How consistently are your teams adopting and using digitalized processes in their daily work?

Integration & Outcomes

How connected are your digital tools, and are they delivering measurable results for the business?

See what your digitalization diagnostic looks like

Your diagnostic is delivered as a structured executive report — the Business Process Digitalization Opportunity and Adoption Report — ready to share with leadership.

See your adoption segment, main barrier, main opportunity, and digitalization score at a glance — followed by a narrative analysis of your current posture.

A side-by-side table showing your current adoption state vs. peer position and market direction across Standardization, Technology, Governance, Adoption, and Integration — with a signal for each.

Each gap is documented with a why, evidence from your answers, and the operational impact — so you know exactly what is blocking your digitalization journey.

See how your current tools, integrations, and automation coverage compare against global benchmarks — with a future-state target for each dimension.

A phased roadmap across 3 horizons — from activation moves in the first 90 days to full intelligent process orchestration — with concrete actions per phase.

Where is your organization in its digitalization journey?

Answer a few questions to get your full digitalization diagnostic report.

Frequently asked questions

Less than 8 minutes. The assessment covers 9 dimensions of business process digitalization with focused questions.

No. You can complete the assessment and access your report instantly.

A personalized diagnostic report with your digitalization adoption segment, benchmark comparison, key gaps, and actionable recommendations.

Yes — completely free, no registration required.

Operations managers, digital transformation leaders, process owners, and COOs looking to understand and accelerate their business process digitalization journey.