We cannot change what we cannot understand. It is a fact. Therefore, when thinking about improving the processes in your company, thus improving your business itself, the first step is to study, analyze and comprehend them.
There is where the business process analysis methodology enters. It is an efficient method that allows you to grasp every detail of the process, building a solid basis for improvement.
When implementing business process analysis, there are some points to consider. Following are the steps to pursue.
Also, see business process mapping.
Business process analysis steps
1 – Identify the processes
The first thing to do is to identify which are the processes that need improvement. These are the ones you will need to study and understand. It is important to think about your business goals, which are the processes that matter to them? The Core Projects? Business process analysis methodology shows you this.
2 – Establish project team
Define a team to help you with the analysis. The most indicated people are the ones that already work with the process on a daily basis. They know the steps, the information, the goals and most important, the flaws and bottlenecks. Some effective ways to interact with the personnel are:
3 – Create a business process flowchart
This third business process analysis step is very useful and can give you a real vision of what the process is. With standard tools and symbols, you can your represent a process in a clear and practical way. In doing that, it is much easier to see what is right and what is wrong, what are the bottlenecks and improvement points.
Learn how: business process modeling notation.
4 – Define the AS-IS process
With all the information above, define what the process IS now. It is crucial not to get ahead of yourself and stick with the real situation, as bad or good it may be.
Learn more about process mapping AS IS.
5 – Specify the improvement points
You may already know, but it is important to set what are the improvements needed and possible. Keep in mind the strategical goals of the company in doing that, since every process and step must have them as objectives.
Final thoughts on business process analysis methodology
As we can see, business process analysis methodology generates the information needed to assess the root problems and make informed decisions. With that method, it is possible to understand how work happens in the organization and how well the business is meeting its goals.
It is important to remember that this is a continuous operation since the processes will never be perfect or completely optimized. It is possible that the process becomes inconsistent with the business goals since the business can change and even the process, with time.
The business analysis steps are all equally important and must not be skipped. A good team and a reliable software will make a difference when implementing this methodology for process analysis. Now that you know all about the steps to analyze your business processes, read about the business process analyst, the right professional to help you with this project!