How to document business processes: Value chain, AS IS and TO BE
Knowing how to document business processes is an essential element for the implementation of BPM in a company. Without this,…
8 years ago
BPM Blog
How to ensure quality when outsourcing services
Like outsourcing services, the adoption of BPM management tools are also becoming a growing trend in companies, and one of…
8 years ago
How to increase interdepartmental communication using BPM
In a recently shared interview here in this BPM blog, Cassiana Bovo, strategic and quality management expert and business consultant,…
8 years ago
How to improve service quality management through processes
Providing services with a high level of service quality management is now considered an essential strategy for survival and the…
8 years ago
Business activity monitoring (BAM): How to monitor business processes
Business Activity Monitoring, commonly known as BAM, is a tool that has been used by many companies worldwide and is…
8 years ago
Social BPM and its evolution from human BPM
With the cultural revolution caused by social media, resulting in a new set of social skills, companies are discovering the…
8 years ago
Business process change? Understand how to change them faultlessly
Agility, change, and innovation are the watchwords in today's world. But when it comes to process management, is business process…
8 years ago
What is business process documentation? Is it really necessary?
He who seeks to understand the question 'what is business process documentation' must understand that it is the current state…
8 years ago
BPMN notation 2.0: Why and how to use it?
BPMN notation 2.0 is an acronym for the words Business Process Model and Notation 2.0. And as the name indicates, BPMN…
8 years ago
Business process flow diagram: How to make one in 6 simple steps
The business process flow diagram is one of the traditional graphical tools used by BPM professionals. And the reason is…
8 years ago