IT governance and risk management: Control risks and information
Being much more than just a simple way to make life easier for organizations, Information Technology (IT) can be used…
8 years ago
BPM Blog
Total quality management process approach: 11 ideas to consider
The total quality management process approach is a quality management system that seeks to transcend the concept of quality applied to…
8 years ago
What is service desk management? Find out the benefits.
If you are looking to know the answer to what is service desk management or 'what makes a service desk…
8 years ago
Quality Customer Service Management made efficient with BPM
In organizations, especially in the public sector, there is a need to have a channel that allows the gathering of…
8 years ago
BPMN Symbols: The 10 most common mistakes to avoid
The use of BPMN symbols, specifically the BPMN 2.0 notation symbols, can represent a challenge for modeling beginners. It's ironic because…
8 years ago
Porters 5 forces model and its variables: Competitive market analysis
When you want to start a business, create a business or even explore new market segments with existing companies, one…
8 years ago
Get to know the key concepts of quality management
The key concepts of quality management, in a general context, have been conceived, sketched, improved and implemented since the…
8 years ago
Two amazing examples of cost saving strategies for companies
Maintaining financial health by using cost saving strategies is vital to the success of a company. If finances are bad,…
8 years ago
Lean process mapping: How to get it done in your company
There is no way to do lean process mapping without first considering the fact that this necessary procedure should be developed…
8 years ago
Business process documentation best practices: The 12 most used
The use of business process documentation best practices can be a determining factor for achieving success in the implementation of BPM in…
8 years ago