BPM Blog

  • Process Automation

Business process automation case studies: benefits and trends

The automation of business processes encompasses a series of techniques and activities that aim to systematize and facilitate processes in…

  • BPM

7 features all workflow automation software should have

How do you control your team tasks? By email? Spreadsheets? Definitely one of those, right? Unfortunately, these are not the…

  • Agile
  • Entrepreneurship

What is MVP in agile? Find out now

If you really want to understand 'what is MVP in agile?' (Minimum Viable Product), forget simplistic definitions like "a simpler…

  • Risk Management

What is Enterprise Risk Management? Risk is inevitable and sometimes desirable

Before you start throwing stones, here are the words of the master, Peter Drucker, in our defense: Of course, no…

  • Customer Service

3 Kano model examples and how to use it in processes

Kanban, Ishikawa, Kaizen. It seems that Japanese nouns and names always appear when it comes to process improvement. Now it's…

  • Business Management

Creativity and Innovation Management: Organized Chaos?

Innovate, develop products and innovative services, discover ways to conquer new markets or suggest new creative uses for existing products…

  • Business Management

Who benefits from these business simplification ideas?

This is a critical point for anyone looking for business simplification ideas: Who are you simplifying your company for? Business…

  • Process Improvement

Solve problems with these 3 brainstorming methods

You can be sure that all of the mankind's great ideas went through different concepts and approaches before people considered…

  • Business Transformation

Digital transformation strategy: Who and which areas are involved?

Yet another expression of the times, digital transformation, in spite of the popularity that this concept is having, cannot be…

  • Sales

Understand how the customer purchase journey affects process modeling

It seems pretty obvious, but not everyone realizes it. If the customer purchase journey doesn't include a direct and proper…