The different types of work teams and how they form
Teamwork, in times of cloud computing and collaborative software, it's one of those qualities that everyone wants to see in…
7 years ago
BPM Blog
The 3-Step Customer Feedback Survey Form
The creation of a customer feedback survey form used to be quite a difficult task. However, today with the advent…
7 years ago
Consulting process model: Do you have one?
If there's a function which always needs to have a clear work flow, it's the consulting process model. After all,…
7 years ago
Calculate the churn rate and retain your customers
What do you think of this idea from a marketing director for lowering average churn rate for saas of a…
7 years ago
Gamification examples in business: Fun and productive
Homo Ludens is a consecrated book by the Dutchman Johan Huizinga which points out an intrinsic characteristic of human nature,…
7 years ago
3 Kanban board examples created by experts in the field
One of the most commonly used process improvement tools, the kanban methodology has a whole history of evolution dating back…
7 years ago
Measuring customer experience: Which method to use?
While some startups focus on delivering a minimum viable product (MPV), the world-renowned brewery BrewDog has taken a completely opposite…
7 years ago
Discontinuous Innovation: Radically change how you think
Continuous innovation, discontinuous innovation, incremental innovation, disruptive innovation. So, what's the difference between them and how do you use them…
7 years ago
Discover 3 great ways to increase profit in your business
Discovering ways to increase profit, is in fact, no secret. In the short term, there are only 3 ways: Increase…
7 years ago
How technology helps businesses: Free Tech Kit’s
Market research, analytical software, CRM, process modeling tools, project and team management applications, and even Artificial Intelligence today, are all…
7 years ago