Handoff
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Handoffs are any point in a process where work or information passes from one system, person, or group to another is a “handoff” for that process. Handoffs are often illustrated as process interfaces or intermediary events.
Source: Guide to the Business Process Management Body of Knowledge – ABPMP BPM CBOK V3.0.
Read more about Handoffs
- Handoff strategies: Convert these procedures into results.
- The BPM Cookbook – Design Principles.
- Process Bottleneck Analysis: Answer these 4 questions.
- Process mapping and analysis techniques: 3 business improvement methods.
