Enterprise Resource Planning

Enterprise Resource Planning is a pre‐packaged set of business software applications that help integrate internal and external management information across an organization. Typical areas of functionality include finance/accounting, sales and service, manufacturing, inventory management, procurement and customer relationship management. ERP systems can run on a variety of computing platforms, and typically feature a central database for storing information.

Source: Guide to the Business Process Management Body of Knowledge – ABPMP BPM CBOK V3.0.

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