IT professionals should always be evolving. Advances in technology, driven by a scenario where innovation is constant and new methodologies, best practices and IT process management arise and are applied at all times. How do you stay up to…
You may not know, but it’s likely that you use SAAS applications in your daily life. Or even several. There are many SAAS companies permeating through your corporate and personal life, with software that you use every day. Interested?…
The modern understanding of business processes is focused on the customer. It seems strange to say this, but most organizations are still focused on production processes, or the way things are done, and not the perception of the customer. To…
What is Human-Centric BPM? Human-Centric BPM is a business management process approach that focuses on the tasks, activities and human skills in processes, to create other automated functions to support these human actions. The reason for this is that there…
First, “quality” is defined in the business world as the “unrestricted attendance to every customer’s needs.” To achieve this degree of satisfaction, it is essential that companies adopt management models geared to continuous improvement of its processes, such as the…
To determine the Definitions of the 3 Types of Business Processes we should consider two main factors Direct contact with customers. The value (degree of benefit) provided to customers. Both are very important as they take into account fundamental aspects…
The Improvement of Quality and Processes is seen today as an important factor for companies that want to survive against a backdrop of aggressive competition, global markets, and constant technological development. Its origins date back to early last century when…
Explaining what is quality control in today’s competitive and globalized environment could be best expressed by the statement: “Companies have an obligation to its customers to offer products and services that are consistently at or above the customers level of…
Business process design is a BPM step that occurs after the analysis and discovery steps. Its goal is to create an improved and optimized process that meets all of your expectations in relation to process performance and strategic business needs….
The business process management software is a valuable tool to generate a competitive advantage, being with cost reduction, excellence in processes or a final product/service that is better than the others in the market are. One thing has to be…
