Process reliability is a key factor in the success of businesses.
In a globalized and increasingly competitive market, production processes must deliver a solution to customers, that is recognized as better than other products that they could choose in the market.
For this, process reliability in companies should be high, that is, processes must be stable, without significant changes, the information and data collected must be safe and correct, allowing for proper analysis and decision making by the managers, as well as promoting transparency and traceability.
To better understand how process reliability depends on the continuous improvement of quality and productivity provided by BPM systems, read the following topics.
Set a process improvement methodology
It is the secret: a broad business vision aimed at improving processes through methods and proven techniques, aided by BPM tools. So process reliability will be guaranteed, as well as incorporating some benefits:
- Monitoring
- Control
- Agile information gathering
- Process improvement
- Cost reduction
- Holistic business view
- Fast response to customer demands
- Display of results
See also: How to improve the organizational climate with a climate survey.
Optimizing process reliability with BPM
If your goal is to manage your business processes through BPM, this will create more process reliability. To better understand what happens in the company, you can count on management techniques and features such as control, mapping, monitoring and automation of business processes that will enable:
- The study of processes
- More professionalism in administration
- Process integration
- The use of productivity metrics
From there, process reliability will be achieved in less time, providing results that will meet the company’s strategic objectives and encourage greater profitability.
View more: Productivity metrics give the exact measure of the effectiveness and efficiency of processes in companies
See also: How to implement a management dashboard, here.
Basic reliability concepts
We can define reliability as the probability for a given period, that a process will achieve its goals without fail.
Below, we list some of the concepts used to study and plan the best way to achieve process reliability.
- Average time between failures
The average interval of operating a device between two consecutive failures. - Lifetime
The time interval that a component or system remains capable of working. - Average time to failure
Average operational times without taking into consideration the maintenance time. - Measured or estimated reliability
It is measured by empirical testing equipment. - Planned or calculated reliability
Found during the operation of components and systems on a daily basis. - Availability
It is a measure of the extent that an item is reliably operable (available) at the beginning of the operation to be performed.
Find out some other benefits of incorporating BPM into your business, here.